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As a senior policy analyst for New America’s Asset Building Program, Pamela Chan identifies interventions and policies that facilitate asset building in lower-income households and economic mobility in a changing financial services landscape. She conducts research on a range of topics, including access to financial services, savings policy, savings behavior, and consumer financial protection. She also manages the program’s role in the AutoSave pilot, a unique non-retirement savings plan that automatically diverts post-tax wages—through a payroll deduction—into a savings account.

Prior to joining New America, Ms. Chan was a consumer research and marketing strategy consultant at the Nielsen Company. She holds a Juris Doctor from Northwestern University School of Law, a Master in Public Administration from the Harvard Kennedy School of Government, and a Bachelors of Business Administration from The University of Texas at Austin.