Getting to Know Guaranty Agencies
Discussions of President Barack Obama's proposal to eliminate the Federal Family Education Loan (FFEL) program have focused largely on its ramifications for major student loan providers. But there's another group deeply invested in preserving their livelihood through the FFEL program: student loan guaranty agencies. Though complex and often misunderstood, these agencies could play a crucial role in the debate over FFEL due to their strong political connections and public relations friendly activities. But what do these agencies actually do, what are they paid to accomplish, and just how connected are they to loan companies and states? Higher Ed Watch will attempt to answer these questions over the next few weeks with an occasional series on getting to know specific guaranty agencies.
Guaranty agencies have been involved with student loans since the 1950s, when a handful of states opened agencies to help college students obtain affordable loans. Soon after Congress created the original version of the FFEL program in 1965, it authorized the involvement of these agencies to encourage lenders to offer student loans by providing default insurance. Congress also gave the guarantors important oversight responsibilities, such as ensuring that lenders make a concerted effort to keep delinquent borrowers from defaulting. (More on the history of guaranty agencies can be found here.)
But guaranty agencies' initial purpose and their role today are not the same. Financial difficulties in the 1970s and the collapse of a major guaranty agency in the 1980s led the Department of Education to provide all of the capital for the default insurance, and solely rely on guaranty agencies to hold that money in trust. The failure of their initial purpose has led guaranty agencies to expand into other areas -- such as helping borrowers avoid default; collecting on or rehabilitating defaulted student loans; and running college access or financial literacy programs. These activities are harder to measure for effectiveness and accountability. (More on guaranty agency fees can be found here.)
Understanding guaranty agencies is further complicated because they vary significantly in both in shape and form. While there is no such thing as a "standard" guaranty agency, the 34 existing guarantors can be broadly classified into three different types:
- A standalone entity that performs administrative FFEL functions.
- An agency that serves a dual role both in the FFEL program and as a state higher education authority that administers scholarship programs and other activities that are specific to the agencies home state.
- A "one-stop" financial aid entity that performs all of the functions of a guaranty agency, while also serving as a lender.
To help provide greater clarity about the variety, affiliations, and structure of guaranty agencies, Higher Ed Watch is launching an occasional series that will take in-depth looks at a few specific guaranty agencies. We will be looking carefully at specific themes and the policy implications they have for understanding guaranty agencies and considering their ultimate termination. These themes can be broadly categorized into four main areas:
- State Affiliation and Political Influence The Georgia Student Finance Commission is a "component unit" of the state of Georgia. The Northwest Education Loan Association is not part of any state government. The extent to which a guaranty agency is part of a state's executive branch structure has implications for its level of political influence and whether or not a governor or state legislature will raise federalism issues if Congress attempts to eliminate guaranty agency functions.
- Ties to Lenders The Kentucky Higher Education Assistance Authority is ostensibly joined with the Student Loan People, a nonprofit lender formerly known as the Kentucky Higher Education Student Loan Corporation. American Student Assistance, formerly the Massachusetts Higher Education Assistance Corporation, is not connected to any lender. Whether or not a guaranty agency is either tied to or serves as a loan company sets up opportunities for conflicts of interest resulting from the way federal subsidies to guaranty agencies are structured.
- Accountability In addition to their FFEL functions, many guaranty agencies operate several other programs for either their borrowers or for students in the states in which they operate. These can range from scholarship programs (state supported and private) to information campaigns on financial literacy and paying for college. But the Department of Education does not actually measure or evaluate any of these initiatives. As a result, guaranty agencies can act as if some of these additional activities are actually part of their core mission, distorting the way they appear to policymakers that must make decisions on the agencies' fate.
- Performance Measures The Department of Education does not publish much information about guaranty agencies, but it does provide some data on the amount of loans they guarantee and how often students fail to repay those loans through the cohort default rate measure. Looking at these few metrics is important because one activity guaranty agencies receive compensation for is helping borrowers to avoid defaulting on their loans.
Whether guaranty agencies and the FFEL program should be continued or not is a matter of Congressional debate. But it is important that these discussions be informed by what guaranty agencies actually do for the program, not what the shiny promotional literature states.


















corrections
1) It was not the "failure of their initial purpose" that led guaranty agencies to enhance the scope of their activities. The scope grew based on the needs of the populations being served. Congressional actions over the years reflect this.
2) A guaranty agency is a guaranty agency is a guaranty agency. The role of the guaranty agency is the same among all guarantors. Some organiations consist of several business units: a guaranty agency AND perhaps a secondary market or lender - but the lender and/or secondary market business units are separate from, not to be confused with and regulated differently from the guaranty agency. Therefore,..."understanding guaranty agencies" is actually quite easy; definitely not "futher complicated" as you would lead the reader to believe.
You're Inventing the Simplicity
Guaranty agencies are no longer acting with simplicity. They handle federal and private loans which are handled differently because of federal regulations but they mix up the difference and screw up the borrower. Borrowers wouldn't be begging to know who the current assignee of their loan is (so they can be sure to pay the right lender) but for guaranty agencies mucking up communications. Guaranty agencies get between the borrower and the federal government when they've violated the regulations. No one is policing the guaranty agencies. And they are not looking out for the borrower. They are rewarded for their poor loan servicing.
Bring forth the truth and the will shall set you free. Turn a blind eye and you won't know what hit you. Guaranty agenies have become toxic debt manufacturers because of their poor loan servicing. Perhaps we need a third alternative for loan servicing.
If Mr. Miller thinks
If Mr. Miller thinks guarantors and the guaranty process are complicated, he ain't seen nothin' yet.
Just wait until the Direct Loan program is trying to keep track of 40 million borrowers with loans totalling a trillion dollars.
That will keep the GAO and IG's office busy for years. How do you spell "taxpayer catastrophe"?
Guaranty agencies
Something that was left out of the expanded history provided on guaranty agency roles: in the mid-1970's the Federal Insured Student Loan (FISL- a direct loan program)ran aground due to administrative snafus and underperformance by the federal agency running it, HEW- before ED was created), causing panic among families and concern within the Congress. The states were asked and incented by Congress to step in and help through an expansion in the number of and roles of the guaranty agencies. The states responded, and the access problem went away.
Today, 20 of the 34 guaranty agencies are state agencies that also provide state-sponsored need-based student grants, scholarships, loan forgiveness programs, as well as college access outreach and training to families and schools beginning in middle school. Several run their state's 529 college savings plans, as well as the GEAR UP and College Access Challenge Grant program in their state. They are a comprehensive resource that offers one-stop shopping for families.
Last year, guaranty agencies prevented more than $60 billion in potential student loan defaults through their aversion activities, and they collected on defaulted loans at a higher rate than did the contractors used by the U.S. Education Department(ED). If a loan does default, guarantors pay for 5-25% of the default, a cost-sharing feature that is absent in the direct loan program.
In short, guaranty agencies are those quiet players that help people pay for college while giving the taxpayer the best bang for the buck.
Put an end to guaranty agencies!
Guaranty agencies are the quiet Bernie Madoff's of the education world. Not only do they have license..(which they freely use) to report erroneous information regarding a student's status. But those guaranty agencies which are also lenders or closely connected to lenders more often than not refuse to change to keep the student's account in delinquency so they can receive the lump sum payment from the Department of Education.
Only after they receive the 'insurance' lump sum payment for the full amount of the loan do they correct the student's account. Guaranty agencies receive more of a benefit from students who default than students who pay their loan payment each; and with the Department of Education's extremely lackadaisical oversight they have the ability to operate as they please. I have seen it with my own eyes!
Great Job!
I have personal knowledge of corruption that resulted from a state guaranty agency's ties to a lender. The corruption has been covered up with computer records. When I brought it to the attention of DOE's legal department, DOE provided a disclaimer about its own actions and skirted the issue of looking into the matter. The guaranty agency retaliated.
Guaranty Corruption
I have written documentation and hard evidence of the fraud and corruption committed by a large guaranty agency. Do you think the Department of Education paid any attention to the evidence? Nope! Instead they tried to help clean it up to eliminate their liability. This is probably why the majority of Guaranty agency CEOs have higher salaries than the President of the United States.
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